HOW WE COLLECT AND USE INFORMATION

When you register for an account or use the services to buy and sell e-gift cards through www.vowchervault.com then we will need to collect certain pieces of information about you. We may collect this information from you in a number of ways, for example when you fill in the forms on the website or when you try to get in contact with us.

Personal information in this instance refers to any information which could be used to identify you personally. Non-personal information is that which does not directly identify you.

We may also collect, use and process some non-personal information about you. You may choose not to provide us with any personal information about you, however if you do this then you may not be able to use some of the services on our website.

We may also make a record of the interactions that we have with our customers when they contact us through the contact form on the website or if they get in touch with us using the email address provided. This information is kept anonymous.

We may also sometimes send registered users marketing information about upcoming deals we have for e-gift cards which we think they could find interesting. If you do not want us to contact you about these sorts of deals or with any marketing information, then please let us know.

DISCLOSING INFORMATION

Sometimes we may work with other businesses or third parties which could be used to help us provide some of our services on our behalf, such as IT service providers or payment solutions management platforms. In the event that we do work with one of these third parties for support in our business operations, this may require some access to the personal information that we hold about our users which they could need in order for them to fulfil their work obligations to us.

When we work with any third party companies in this way, we do not give these companies permission to use any of your information in any of the ways other than those which have been outlined by this privacy policy. We will only ever work with or hire companies that agree to be bound by our strict privacy policies.

In some cases and in our sole discretion we may also disclose any of the following information for the following legitimate business reasons:

• In order to abide by any legal or government issued request for information
• To enforce our terms and conditions
• To detect any illegal activity
• To protect Vowcher Vault from any external harm
• In the event that there was a merger or a sale of the company then we may reserve the right to transfer some of the information which we hold about our guests on file

COOKIES

The website www.vowchervault.com uses cookies which are small files of information which are then placed on to a computer’s hard drive when they are browsing the internet. Cookies are regularly used by websites of all kinds, and they can be used to allow your browser to remember what your personal preferences for visiting the website www.vowchervault.com are.

Cookies do not store any information about users which can be personally identifiable, and they are optional. However, if you have the use of cookies disabled then there are some parts of the website which may not work as well.

USER RIGHTS

Under the terms of the GDPR – all users have the following rights with regards to their personal information:

• Right of information
• Right of rectification or deletion
• Right of restriction of processing
• Right to object processing
• Right of data probability
• You may also revoke your prior consent to the collection, use and processing of the personal data at any time with effect for the future.

If you have any questions or if you want to exercise any of the rights which you have in relation to personal data then please get in touch with us.

SECURITY

By using the website www.vowchervault.com then you agree that we may communicate with you electronically at times and that this may involve us to transmit some of your personal information through the internet.

Please be advised that no transmission of any information through the internet can ever be deemed as entirely secure, therefore if you send personal information over the internet in any form then you must acknowledge that you do so at your own risk.

We remind all users that they are responsible for maintaining the security of their personal information including their passwords.

If you have any other further concerns about your security, then please get in touch.

Contact us

If you have any further questions about the information in this privacy policy, please get in touch with us.